During its first open platform partner conference, Chinese B2C e-commerce website JD.com published four major support plans, covering technology, logistics, service, and finance.
Technology newcomer and former CCTV presenter Kate Yingchun Kui, general manager for the open platform business at JD.com, told local media that the open platform aims to become an overall solution provide for vendors and offer comprehensive services throughout the entire operating process.
For its technology support plan, JD.com will implement continuous optimization of its supporting products like store systems, vendor assistant, and instant messaging products. With the technology support, the company will support vendors to establish their customer service teams, telephone customer services, and instant messaging services.
For its logistics support plan, th...
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